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We’re looking for career-minded professionals with a passion for providing high touch, stellar customer service to lead the future of the business aviation industry. Join our professional team! At Universal, Together We Move Organizations that Move the World.
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Ground Handling Specialist is tailored to those looking to build close relationships with clients, earn their trust, and build a career in aviation. As a Ground Handling Specialist, you’ll serve as the primary customer-facing contact for global customers and collaborate with them closely to coordinate the safest and most economical global flight operations.
Our professional team supports thousands of flights all over Japan that touch people’s lives in all kinds of ways. This is not only for business, leisure, family, but also humanitarian and government. You will be a member of our Ground Handling Team and experience to help those VIP customers missions succeed. In our professional team, you will be responsible for:
・Coordination and Set Up Operation based on Client Request
・Ground Handling for Aircraft
・Airport Coordination with Airport Authorities and Vendors
・Coordinate with Embassy and Governments
・Meet and Greet Passenger/Crew with hospitality Supervise Vendors on Site
・Ad hoc duties to support the team
・High School Graduate or the above
・Driving License in Japan (Standard Motor Vehicle) and Towing License (Preferable)
・High Level Communication Skills both in Japanese and English
*For Foreign Nationals: must N1 holder. Trilingual are welcomed
・2-3 years’ Experience in General Aviation Industry or Ground Handling Experience (Preferable)
・Positive and Cheerful
・Have Strong Hospitality
・Emphasis on Teamwork Strong Work
・Ethic and Willingness to Embrace Change
New Chitose Airport
Narita International Airport
Shift Working System
* Working Hours differ depending on work location
JPY4,200,000 – JPY5,000,000
*Salary is set based on experience
・Vacation:
Annual Holidays: 126 days (from July 2026 to June 2027)
Annual Leave: Granted based on the company regulations
Special Leave: for Wedding, Funeral etc.
・Allowance:
Housing Allowance, Commutation, Remote Work Allowance, Airport Allowance
・Social Insurance:
Health Insurance, Pension, Employment Insurance, Workmen’s Accident Compensation Insurance
・Bonus (Twice in a year) and Pay Raise
*Paid according to the company’s performance
・Extra Pay for Overtime, Midnight, Holiday Work etc.
Please send resume and CV to japaninfo@universalaviation.aero
Attention to: Human Resource Department
ユニバーサル・アビエーション コミュニティへ
